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Business continuity for machinery and test systems with technical support from Noselab ATS
Technical support for laboratory testing equipment is an integral part of Noselab ATS’s service offering.
Ask our team for support. We work alongside your laboratory to manage the day-to-day operation of your equipment, with scheduled and/or on-demand servicing:
- 01020030 Type A preventive maintenance
- 01020031 Type B preventive maintenance
- 01020032 Type C preventive maintenance
Stable parameters, reduced machine downtime and conditions maintained in accordance with test procedures. Support and consultancy cover both Noselab ATS production systems and equipment from our international partner brands.
The service is coordinated by the Technical Centre , in accordance with the laboratory’s requirements and the level of use of the equipment.
Please contact customer support for servicing of laboratory testing equipment.
From commissioning to scheduled maintenance:
services and contracts tailored to specific needs
Noselab ATS technical support supports the machine throughout its entire operational life cycle.
Support begins right from the configuration stage, with assistance and consultancy services aimed at correctly defining application requirements and verifying compatibility with internal procedures and relevant regulations. Following installation, the service supports you through commissioning and the verification of initial parameters. Over time, the service extends to scheduled preventive maintenance, with regular visits and/or on-site corrective actions where necessary.
Specifically, the contracts we offer for routine preventative and non-routine maintenance are:
- Customised Contract
The annual Preventive Routine Maintenance Contract includes:
1 (one) annual inspection with preventive maintenance and the issue of a certificate of good working order and a calibration report.
1 (one) on-site corrective visit on request to repair the instrument and restore it to full working order (subject to a 15% discount). - Calibration in the laboratory or on-site
1 (one) annual functional check and the issue of an ISO calibration report.
What does the technical support service cover?
Technical support for laboratory testing equipment comprises a range of activities designed to keep the equipment in good working order and to assist the laboratory with the day-to-day management of testing.
Specifically, the service offered by Noselab ATS includes:
- Emergency repairs
Corrective action to address faults or operational anomalies, including technical diagnosis and restoration of the machine to working order. - Scheduled preventive maintenance
Regular, planned checks to reduce the risk of machine downtime and monitor the condition of critical components. - Functional checks of test parameters
Verification of the operating parameters and conditions specified in the procedures applicable to chemical and physical laboratory testing equipment. - Technical support and application advice
assistance and advice on configurations, updates and the use of the equipment, depending on the laboratory’s specific requirements. - Customized maintenance contracts
annual programmes which may include a preventative inspection, the issue of a certificate of good working order, and specific terms and conditions for corrective work. - Coordination with calibration and certification
integration with technical inspection services to ensure the reliability and traceability of measurements over time.
Ask our team for further information: work with Noselab ATS to plan the technical support and consultancy services you need.
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